FAQ.
What should I consider when selecting a contractor?
Anytime you enter into an agreement with a contractor to work at your home, you are putting trust in the individual or company that the agreed upon contract will be carried out to the letter and without problem or pause. However this is all too often not the case. In the landscaping industry especially there are low barriers to entry and anybody with a truck and a wheelbarrow can call themselves a professional landscaper. Web designers can be hired and photos of nice work appropriated for their website. As such, people often misplace their trust in companies and individuals misrepresenting themselves and unable to fulfill their promises. The consequences can range from subpar workmanship to contract default. That said there are several excellent landscaping companies in the Edmonton Area. We count ourselves among them. Whoever you consider to undertake your project, ensure that you get references of past clients and addresses of past projects for you to view. Confirm that the photos on their website are of their own actual work. Ask questions of your prospective contractor and expect competent answers. An inability to provide you with all the information you are asking for should be a major red flag.
Are there certain jobs you do and don’t do?
Yes. As our company and scope has become bigger over the years, we have refocused to concentrate on larger and more complex projects. As such we do not generally get involved in more elemental items such as basic final grades. There are smaller operators who will generally provide this service sooner and at a better rate. Likewise, if you are looking to do only developer mandated minimums on your new lot, there are companies who tend to specialize in doing several of these at once in a more commercial capacity.
Our scope trends more towards new yard installations and custom full yard renovations. This is not to say we only take complex or expensive projects, but we are more partial to projects with a higher level of customization; we love projects that go beyond the norm, and allow us to put our creativity to the test.
How can we be assured of quality of work from Jade Landscape & Design?
Foremost, we are professionals; we love what we do and are committed to producing dynamic landscapes. As so we strive to exceed expectations. Secondly, our company is a referral based enterprise. We do not advertise beyond our website and are at the point where we depend on future work predominantly through direct customer referral. Our experience has been that a satisfied customer is the best form of advertising. Lastly, our work is highly visual and we need it to speak for itself.
What scope of services do you offer?
Think of us as general contractors for your yard. We offer everything from design, to project planning and budgeting, to all phases of construction including finishing touches like irrigation and lighting. While our crews do the vast majority of the work in-house, we also have a network of contractors to call on to provide you with any services that we may not offer directly. In short, we handle it all.